Terms of service

Fresh Air L.C. (DBA Fresh Air L.C.) Terms of Service

Effective Date: August 28, 2024

1. Personal Data
This Privacy Policy explains how we collect, use, and disclose your personal information. By using our website and services, you consent to our data practices described herein.

2. Information Collection
We collect information you provide directly, such as contact details and order information, and automatically through usage data and cookies. We may also obtain information from third parties.

3. Use of Information
Your personal information is used to process orders, communicate with you, improve our services, and for marketing purposes. We use cookies to enhance your experience and may allow third parties to use cookies for advertising.

4. Disclosure of Information
We may disclose your information to third parties for the purposes of fulfilling orders, providing services, or complying with legal obligations. This may include sharing with vendors, business partners, and in connection with business transactions.

5. Children’s Data
We do not knowingly collect personal information from children under 16. If we become aware of such information, we will take steps to delete it.

6. Data Security and Retention
We implement reasonable measures to protect your information, but cannot guarantee absolute security. Your data will be retained as long as necessary to fulfill the purposes for which it was collected.

7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or transfer your personal information. You may also opt out of marketing communications.

8. International Transfers

Your information may be transferred to and processed in countries outside of your own. We ensure that such transfers comply with applicable laws and regulations.

1. Applicability and Scope

1.1 General Applicability
These Terms of Service ("Terms") apply to all users of Fresh Air L.C.'s website and services, including Consumers and Business Users, unless otherwise specified. Specific provisions may apply exclusively to one category of users. Refer to each section to understand its applicability.

1.2 Acceptance of Terms
By accessing or using the Fresh Air L.C. website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

1.3 Additional Conditions
Single or additional conditions of use may apply in specific scenarios and will be indicated within this document.

2. Account Registration and Management

2.1 Account Creation
To access certain features of our services, users may need to register by providing accurate, complete, and truthful information. Users may also access some features without registering, but this may limit their functionality.

2.2 Security Responsibilities
Users are responsible for maintaining the confidentiality of their login credentials and for ensuring that their passwords meet high security standards. Users must promptly notify us of any unauthorized access or use of their account.

2.3 Account Termination
Users may terminate their account at any time by contacting us through the provided contact details. We reserve the right to suspend or delete accounts at our discretion if they are deemed inappropriate or in violation of these Terms. Users are not entitled to compensation or reimbursement if their account is suspended or deleted.

2.4 Accuracy of Information
Users must ensure that all information provided to Fresh Air L.C. is accurate, complete, and up-to-date.

2.5 Compliance Users are responsible for complying with all applicable laws and regulations while using our services.

3. Content Ownership and Usage

3.1 Ownership of Content
All content available on our website, including text, images, logos, and trademarks, is owned by Fresh Air L.C. or its licensors. Users may not use this content beyond what is necessary for the proper use of our services without explicit permission.

3.2 Personal Use
Users may download, copy, and share content for personal, non-commercial use only, provided they adhere to copyright attributions and other requested attributions.

3.3 Intellectual Property Rights
All intellectual property rights related to our website and services are the exclusive property of Fresh Air L.C. or its licensors and are protected by applicable laws.

4. External Resources

4.1 Third-Party Links
Our website may contain links to external resources provided by third parties. Fresh Air L.C. is not responsible for the content, availability, or terms of these external sites. Users should review the terms and conditions of any third-party sites they access.

5. Acceptable Use

5.1 Prohibited Activities
Users must use our website and services in accordance with these Terms and applicable laws. Prohibited activities include:

Violating any laws, regulations, or third-party rights.
Engaging in actions that impair Fresh Air L.C.' legitimate interests.
Conducting illegal or offensive behavior.

5.2 Enforcement
We reserve the right to take appropriate measures, including suspension or termination of access, if users engage in prohibited activities. We may report misconduct to relevant authorities as needed.

6. Liability and Indemnification

6.1 Limitation of Liability
To the maximum extent permitted by law, Fresh Air L.C.' liability for damages related to our services is limited. We are not liable for indirect, incidental, or consequential damages, except as required by law. This limitation does not apply to damages resulting from intent, gross negligence, or affecting life, health, or physical integrity.

6.2 Indemnification
Users agree to indemnify and hold harmless Fresh Air L.C., its affiliates, officers, directors, agents, and partners from any claims arising from their use of our services, including claims related to user content, violations of these Terms, or third-party rights.

7. Billing and Payments

All payments must be made in full when products are purchased. As to services, the payment can be issued once rendered. We reserve the right to correct billing errors and to take appropriate action in case of fraud or non-payment.

8. Subscription Policy

8.1 Subscription Services
Subscriptions include repeat deliveries based on the frequency you select. Payments will be processed securely for each delivery. Some subscriptions may auto-renew, which can be managed through your order confirmation emails.

8.2 Subscription Management
You can cancel or modify your subscription at any time using the links provided in your order confirmation emails. Cancellations must be made before the next billing cycle to avoid additional charges.

9. Service Interruptions and Discontinuation

9.1 Service Interruptions Fresh Air L.C. may interrupt services for maintenance, updates, or other reasons. We will inform users appropriately and cooperate to address any impacts.

9.2 Service Discontinuation In the event of service discontinuation, we will provide reasonable assistance to users for data retrieval and will respect users' rights under applicable laws.

9.3 Force Majeure We are not liable for service interruptions due to reasons beyond our control, such as force majeure events.

10. Intellectual Property

10.1 Ownership and Restrictions All intellectual property rights related to our website and services are owned by Fresh Air L.C. or its licensors. Users may not reproduce, duplicate, copy, sell, or exploit any portion of our services without prior written permission.

11. Changes to Terms

11.1 Modifications We reserve the right to update these Terms at any time. Users will be notified of changes, and continued use of our services constitutes acceptance of the revised Terms.

11.2 Previous Versions Users may access previous versions of the Terms upon request. Changes apply from the date of notification forward.

12. Law Resolution

12.1 Governing Law These Terms shall be governed by and construed in accordance with the laws of the state of Florida.

Return policy

100% satisfaction is our goal. If you’re not happy with your order in any way, you can return it within 10 days for a full refund or store credit. To begin, send us a note to info@floridascents.net with your order # and why it's not working out. The shipping fee is charged to the client.

Contact information

For questions or concerns about our Privacy Policy, or to exercise your rights, don’t hesitate to get in touch with us at:

Email: silvia@floridascents.net

Phone: +13057052145

Address: 20725 NE 16th Ave, A30, Miami, FL 33179, US